Privacy Policy

ArchiMaster 3D (“we”, “us”) builds design software and the website you are using now. This policy explains what personal information we collect when you browse the site, buy a product, or contact us, and how we handle it.

We aim to collect only what we need to sell and support our software well, and to be clear about the rest.

Account and order details: when you create an account or place an order, we collect your name, email address, and billing information needed to complete and support the purchase.

Payment information: card payments are processed by our payment provider, Stripe. We do not store your full card number or security code on our servers, Stripe handles that securely on our behalf.

Support messages: if you contact us, we keep your message and contact details so we can help and follow up.

Usage data: like most websites, we collect basic technical information such as your browser type and pages visited, to keep the site secure and improve it.

To process orders, deliver license keys and downloads, and provide customer support.

To send transactional messages such as order confirmations, license details, and account notices.

To maintain the security and reliability of the site, and to comply with our legal obligations.

We share information only with the service providers that help us run the business, for example Stripe (payments) and our email provider (transactional email), and only as needed to perform those services.

We do not sell your personal information. We may disclose information if required by law or to protect our rights and our customers.

We keep order and account records for as long as needed to support you and meet legal and accounting requirements, then delete or anonymize them.

You may request access to, correction of, or deletion of your personal information, subject to records we are required to keep. To make a request, contact us using the details below.

Questions about this policy or your data? Email us at support@archimaster3d.com and we will respond promptly.