§ 00, Support
We’re here to help.
Questions about licensing, installation, or your design? Reach out and a real person will get back to you within one business day.
Support deskResponse · 1 business day
§ 01, Help directory
Find an answer, or get one direct.
Start with the resource you need, installs, specs, or a direct line to the team.
§ 02, Common questions
The short answers.
Quick facts on licensing, keys, and trials. Need more? The form below reaches a real person.
Q·01
How long does my license last?
Every edition ships with a permanent license, buy once and it's yours to keep, with no subscription.
Q·02
When do I receive my product key?
Keys are delivered instantly by email the moment your order is complete.
Q·03
Can I try ArchiMaster 3D before buying?
Yes, every edition includes a 10-day free trial, and no credit card is required to start.
Q·04
How soon will I hear back from support?
A real person replies to every message within one business day.
§ 03, Contact us
Send us a message.
Tell us what you’re working on and where you’re stuck. The more detail, the faster we can help.
- Direct line
- support@archimaster3d.com
- Response time
- 1 business day
FORM · 01ARCHIMASTER · 3D